Quality Management System (QMS)

The Safe Drinking Water Act requires that drinking water system owners have an accredited operating authority. In order to become accredited, the operating authority must establish and maintain a Quality Management System (QMS) that complies with the requirements of the Drinking Water Quality Management Standard (DWQMS).

The Ontario Clean Water Agency (OCWA), the operating authority for both water systems, first achieved full scope DWQMS accreditation for both of the Lake Huron & Elgin Area Primary Water Supply Systems in November 2013. OCWA received full scope DWQMS re-accreditation in October 2019 and is currently accredited for a three-year period. 

Copies of the QMS Operational Plan are available to the public upon request. Please email general@huronelginwater.ca if you require a copy of any of the following:

  • QMS Operational Plan – EAPWSS (current version)
  • QMS Operational Plan – LHPWSS (current version)

Environmental Management System (EMS)

Both the Lake Huron & Elgin Area Primary Water Supply Systems have had a registered ISO14001 Environmental Management System (EMS) in place since 2003. Both systems underwent re-registration audits in October 2020 and were recommended for registration to the ISO14001:2015 standard for another three-year period.

Certificates and Policies

The Lake Huron & Elgin Area Water Systems are in the process of ensuring information and documentation complies with the Accessibility for Ontarians with Disabilities Act, 2005 and have temporarily removed documents from this website that currently do not comply with the Act. Please email general@huronelginwater.ca if you require a copy of any of the following:

    • DWQMS Certificate of Accreditation – EAPWSS (issue date Nov. 15, 2019)
    • DWQMS Certificate of Accreditation – LHPWSS (issue date Jan. 3, 2020)
    • ISO 14001:2015 Certificate of Registration – EAPWSS (issue date Jan. 26, 2021)
    • ISO 14001:2015 Certificate of Registration – LHPWSS (issue date Mar. 1, 2021)